Privacy Policy

FON & TKOON Jewellery/ fonandtkoonjewellery.com is committed to protecting your privacy while using our site. Please read our Privacy Policy carefully so you know how we gather, handle, and protect the personal information you supply to us. To better serve you, our website will continue to evolve.

HOW DO YOU MANAGE THE COLLECTION, USE, AND DISTRIBUTION OF PERSONAL INFORMATION YOU PROVIDE TO fonandtkoonjewellery.com?

As clients, we can attest to the fact that.

FON & TKOON Jewellery/ fonandtkoonjewellery.com recognizes and supports the necessity of providing complete control over the collection, use, and distribution of your personal information to you, the customer.

Our site will not keep any of your personal information. You will only be asked for your name, shipping address, billing address, phone number, email, and payment card information during this process.

We will send you an email confirming your transaction and providing delivery information after you have completed your purchase. The information you submit during the “Proceed and Checkout” section will only be used to process your order and will not be available to anyone at fonandtkoonjewellery.com or to you in the future.

 

 

Refund and Return Policy

 

Thanks for purchasing our products at fonandtkoonjewellery.com operated by FON & TKOON Jewellery/ fonandtkoonjewellery.com In order to be eligible for a refund, you have to return the product within 14 calendar days of your purchase. Returns are eligible only if;

• The Item has not been worn and does not show any signs of use including scratches, dents, stains, or any other flaws.
• Your return parcel includes all original items
• The product is damaged
• The product doesn’t include precious stones, refunds are only for the semi-precious stone items.

 

Buyer pays return postage. We suggest that you send your item via an insured, traceable shipping method. Fon&Tkoon Jewellery does not take responsibility for loss or damage of items in transit.

 

After we receive your item, our team of professionals will inspect it and process your refund within 3-5 business days. The money will be refunded to the original payment method you’ve used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.

If you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.

If anything is unclear or you have more questions feel free to contact our customer support team.